Fingerprinting

Beginning in January 2017, all producers are required to submit fingerprints as part of their license renewal process. It is also required on all NEW producer license applications.

Fingerprinting allows the SCDOI to complete a statewide criminal background check with SLED and a national criminal background check with the FBI. Additionally, once fingerprint records are on file, new criminal charges for licensed insurance producers are automatically reported to the SCDOI.

Bulletin 2016-10, Fingerprinting and Criminal History Background Check, provides extensive information about the changes to the law and provides more information about IdentoGo, the fingerprint vendor.


Producers may schedule fingerprint appointments online using the following steps:

1. Go to www.IdentoGo.com
2. Under Search for services by state, select "South Carolina" then "Go"
3. Click on "State Fingerprinting"
4. Under "For New Appointments" click on "Schedule a New Appointment"
5. In the drop-down box, select "SC920124Z-DOI Producer Licensing/Renewal" and click "Go"
6. Enter your Zip Code.
7. Choose the location and date you want, select "Click to Schedule" and choose the time of your appointment
8. On the remaining screens, complete the fields as requested to schedule and pay for the fingerprints (the fingerprinting fee is $50.50 per agent)
9. Be sure to keep your IdentoGo receipt once you are fingerprinted and email or fax (803-737-6100) it to us with the SC license number or NPN printed on the receipt.  

*Important: Fingerprints will be used to check the criminal history records of the FBI. Each applicant has an opportunity to complete, change, update or challenge the accuracy of, the information contained in the FBI identification record set forth in  Title 28, C.F.R. 16.34.

 *We request receipts so we can follow-up with SLED or the FBI if we do not receive your background checks. Producers can log on to their individual accounts on Online Services and check under the "Update Individual Demographics" area of their account. Receipt of the fingerprints and the date can be found just above the Producers home address on this page.

If you need assistance scheduling an appointment with IdentoGo, please contact their office at 844-321-2124.